Users do not receive an invite email from Atlan

I've sent an invite from Atlan, but my user(s) did not receive it. What do I do?

We recommend the following:

  • Checking if the email has been routed to the user's spam mailbox.
  • Add users to the Atlan app in your SSO provider. When SSO is integrated, you do not need to invite users via the Atlan UI (using their email). Instead, the first time a user logs into Atlan via SSO their user will be automatically created.

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