Why do I get a 404 error when using PingFederate SSO?

If you're encountering a 404 error while using PingFederate single sign-on (SSO), it is possible that the authentication request requires a signed assertion.

To reconfigure the signature policy:

  • Navigate to the Signature Policy tab in PingFederate and uncheck the Always Sign Assertion box.

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By disabling the Always Sign Assertion setting, the authentication request will be able to proceed without requiring a signed assertion.

If you encounter any further issues or have questions, refer to the PingFederate documentation or reach out to our support team for assistance.

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