How to manage users

As an admin user in Atlan, you can:

• Change a user's role
• Temporarily disable or permanently remove a user
• Reactivate a disabled user

Change a user's role

To change a user's role:

1. From the left menu of any screen, click Admin.
2. Under Workspace, click Users.
3. Under the Role column, on a given user's row, click the role name.
4. Under Change Role, select the new role to give the user, and then click Change.

That's it, the user's role has now been changed! 🎉

Deactivate a user

To deactivate a user, you can either disable or remove them from Atlan. For example, you can disable a user to temporarily suspend their access to Atlan and reactivate it at a future date. If a user leaves the organization, you can remove their access.

Atlan recommends that you proceed with caution if you want remove a user. While a disabled user can be reactivated, removing a user is a permanent and irreversible action. If a removed user needs to be restored to Atlan later on, you will need to add them as a new user.

You can remove users irrespective of whether you're using basic authentication, SSO, or SCIM provisioning. Note that if you're using SCIM provisioning, disabling or reactivating users in Atlan is not allowed. If a SCIM-provisioned user is unassigned from the Atlan app in the identity provider, that user will be disabled in Atlan as well. Only then will you have the option to remove that user permanently.

To deactivate a user:

1. From the left menu of any screen, click Admin.
2. Under Workspace, click Users.
3. Scroll the table all the way to the right, if necessary.
4. On an active user's row, click the 3-dot menu button and then from the dropdown:
   • To temporarily remove a user, click Disable user and then click Disable.
   • To permanently remove a user, click Remove user.
     1. In the Remove user dialog, for Transfer ownership, select an existing user to transfer any and all assets and workflows owned by the user you want to remove. Depending on the volume of assets to be transferred, the user removal process may take 15 minutes to a few hours to complete. You will be notified via email upon completion.
     2. Check the I understand this action can’t be reversed and want to permanently remove this user box.
     3. Click Remove user.

That's it, the user is now deactivated and will no longer be able to access Atlan. 😢

Deactivated user accounts do not count towards the total number of Atlan licenses procured by your organization.

Reactivate a user

You can only reactivate a disabled user's account.

To reactivate a user:

1. From the left menu of any screen, click Admin.
2. Under Workspace, click Users.
3. Scroll the table all the way to the right, if necessary.
4. On a deactivated user's row, click the 3-dot menu button.
5. Click Enable user, and then Enable.

That's it, the user can once again access Atlan! 🎉